Privacy Policy
Last updated: November 2025
1. Introduction
BackTheFront ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
2. Information We Collect
We collect information that you provide directly to us, including:
- Email address (for order confirmation and updates)
- Payment information (processed securely via Stripe)
- Name (if you choose to display it on our supporter wall)
3. How We Use Your Information
We use the information we collect to:
- Process your donations and send confirmation emails
- Provide updates on batch shipments and deliveries
- Display your name on the supporter wall (with your consent)
- Respond to your inquiries and support requests
- Improve our website and services
4. Payment Security
All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. We never store your full credit card details on our servers. All transactions are encrypted using SSL/TLS technology.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business (e.g., Stripe for payment processing), subject to confidentiality agreements.
6. Cookies
We use essential cookies to ensure the basic functionality of our website. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for displaying your name publicly
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@backthefront.com